These Terms & Conditions govern your use of Trainmtrak.com and the services provided through our website. By accessing or using our services, you agree to comply with and be bound by these Terms & Conditions.
Trainmtrak.com is an independent travel assistance platform that provides support for train ticket reservations, changes, cancellations, and general booking inquiries.
We are not a train operator and do not own, manage, or control any railway services. Tickets and fares are issued and governed solely by the respective train operators.
Users are responsible for providing accurate and complete information when requesting our services. Trainmtrak.com is not liable for issues caused by incorrect passenger details, travel dates, or contact information.
Trainmtrak.com may charge a service or consultation fee for assistance provided. These fees are separate from ticket prices charged by train operators and are generally non-refundable.
All ticket changes, cancellations, and refunds are subject to the fare rules and policies of the respective train operator. Trainmtrak.com does not guarantee approval of changes or refunds.
Refunds, if applicable, are processed according to the train operator’s policies and timelines. Service fees charged by Trainmtrak.com are not included in operator refunds.
Trainmtrak.com is not responsible for delays, schedule changes, cancellations, missed connections, or service disruptions caused by train operators or external factors.
Our website may contain links to third-party websites. Trainmtrak.com is not responsible for the content, privacy policies, or practices of such sites.
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
For any questions regarding these Terms & Conditions, please contact us:
Email: booking@trainmtrak.com
Phone: +1 (810) 215-7730
Address: 11 Hood Avenue, San Diego, CA 92123